Performance Miner (TM)

7/22/2008 Edition


Youngblood Consulting::Performance & Profitability News (TM) July 2008

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Youngblood Leadership Circle

The Leadership Circle is attracting the attention of many executives. This innovative program assists executives in recognizing and dealing with blind spots in their behavior, powerfully use personal style to be effective and creates improved ability to set and meet high business goals and personal accountability. This program involves no time away from the job, is extremely powerful and cost effective. It will provide your leaders with the tools to improve your organization’s performance.

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July 2008

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Performance Miner, Getting the Most Out Of Your Business & Life® A free monthly newsletter about running your business and enjoying life along the way. Past copies are archived on our web site:
Copyright 2008 Sharon Youngblood. All rights reserved.

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15 Business Development Tactics In Challenging Times

Besides being discouraged by a slow down, it is easy for rainmakers to fall into wishful thinking and keep doing things they were doing in boom times. With a slowdown clients and prospects are cautious and thinking long and hard about each investment and rainmakers must help them with the challenges. Here are 15 tactics for challenging times:

  1. Revamp your prospecting plans. Identify each good prospect and began to stay in touch with them by direct mail, opt in email or through industry associations. Be serious, competent and available.
  2. Let your clients know how you can help them but don’t bury them under heavy handed sales material.
  3. A rainmaker who keeps visible during tough times can outperform competition that is likely to hunker down and wait for the storm to pass.
  4. Listen carefully and don’t sell your clients canned programs. Understand what would help them the most and use your expertise to solve their problems. Take any fluff out of your proposals – show them ways you can help them weather the storm and/or be stronger when it passes.
  5. Even with old established clients stress value. When times get challenging a client will become angry with you if a competitor offers value that you have neglected, through complacence, to offer. Point out to them where the value is.
  6. Keep up with your correspondence promptly. Set a goal for yourself to return calls, emails or other inquiries within a certain time and do it!
  7. Keep up with your business reading and know what it is happening on the economic scene. Your clients will appreciate your keeping them informed about relevant trends in the economy which may affect their business.
  8. Keep yourself alert to ways your clients can reduce costs. Be sure to give them every idea they might be able to use. Don’t charge for this. Be your clients ally.
  9. Revamp your schedule. Make sure you are organized and increasing the contact time you have with clients as well as program/product/service development time. If your schedule has not changed, you are sure to be missing opportunities.
  10. Be scrupulously honest. While this is always critical, your clients are under additional stress at this time. Even the appearance of less than total honesty can make them edgy. They want to rely on you and your services and in tough times you have to be beyond trustworthy.
  11. Maximize the value of time you spend together. Don’t waste your client’s time or yours but do be available to spend social time building a better relationship if your client indicates they are interested in this. Keep awake to your client’s needs and support them in every way you can.
  12. Straight talk is the best strategy when margins are shrinking. Hype and hyperbole are really out of place when stress levels rise. Your clients will appreciate thoughtful professional solutions.
  13. Be patient. Be patient. Be patient. When thousands or millions of dollars are on the line, clients get edgy. Use your excellent communication skills and diffuse stress where you can.
  14. Over promising is never a good strategy but in a weak economy it can ruin your reputation. Mealy excuses after the fact never put you in a good position.
  15. Yesterday’s over. Rethink your strategies and forget about resting on yesterday’s triumphs. Go for the future with new strategies and determination.

In challenging times, selling is tougher than ever. To be successful, to buck the trends, we need to make use of every resource we can. These 15 tactics can be useful in making the most of a difficult economic environment.

Much performance & profitability success,

”A savvy company thrives in tough economic times”
- Sharon Youngblood

Where Is Sharon Speaking?

August 2008 International Marketing Teleconference
Chicago, Illinois
Dallas, Texas
September 2008 Tokyo, Japan
October 2008 Atlanta Georgia
Savannah, Georgia

These are public engagements. If you would like to attend contact

Sharon is available on a limited basis for Keynotes and Workshops.

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